Close the “Control Panel” window and refresh your desktop so that the changes can take effect.On the left tab options, switch off Windows Defender Firewall for both Private and Public network settings.On the “Control Panel”, go to “System and Security.”.Here’s how to disable your Windows Firewall: Because of this, you might need to temporarily disable your Windows Firewall. There are some cases when your Firewall identified NordVPN as an unknown and suspicious third-party app. Your Windows Firewall can block unknown and suspicious third-party apps as part of its security features. If you have successfully fixed your internet connection, try running NordVPN again.įor Android and iOS users, try resetting your network settings through your device settings.Check the status of your internet connection again.Click the box next to “Obtain DNS server address automatically.”.On the “Networking” tab, double-click on “Internet Protocol.”.Right click on one of the currently active connections and click “Properties” on the pop-up dialog box.Remain disconnected from your Express VPN.If you are unsuccessful in trying to access any website, you need to fix your internet connection.įor Windows users, here’s how to fix your internet connection:.If you are able to access any website, then your internet connection is working just fine. Here’s how you can check if your internet connection is working properly on any OS: If your NordVPN is still not working, this might have something to do with your internet connection being unstable or not working properly. Uninstall NordVPN as you would any other app.Ĭheck the Status of Your Internet Connection.Simply removing and reinstalling an app that is acting up on any OS can resolve this issue, and the same solution might work for NordVPN as well. Check if it is your account that is logged in.Click the cog icon if you’re already logged in.Log in your credentials if you’re not signed in yet.Here’s how to see if you are logged in properly: Once your account has been activated, try running NordVPN again.If your account is not active, renew your NordVPN subscription. If that section is not showing any data, then your account is not active.
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